Data Analytics Office Lead (O-6 Billet) Supervisory

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

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Duties

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DUTIES AND RESPONSIBILITIES:

Provide administrative and operational oversight of analytical and reporting services, supporting agency-wide decision making through accurate and timely data products.
Lead and manage a multidisciplinary team including data programmers, statisticians, data scientists, public health analysts, and project managers to deliver high-quality data analytics and support services.
Manage the day-to-day workflow of the analytics team to ensure timely execution of projects, recurring deliverables, and ad hoc data requests.
Oversee data standardization and data quality improvement initiatives to enhance consistency, accuracy, and trust in agency reporting.
Direct the migration of data into a centralized database environment, ensuring alignment with data governance and system integration priorities.
Develop and implement procedures, standards, and best practices to guide the team's approach to data collection, storage, and analysis, laying the foundation for consistent and efficient analytics operations.
Collaborate with internal stakeholders to identify and translate operational goals into data requirements, ensuring the delivery of timely, relevant, and actionable analytics that support performance improvement and informed decision-making.
Oversee the development and maintenance of dashboards and reports that track key operational metrics, support accountability, and inform continuous improvement efforts.
Lead the documentation and implementation of data definitions, dictionaries, and metadata to promote consistency and shared understanding across the agency.
Ensure that analytics operations adhere to agency data privacy, confidentiality, and security requirements in coordination with agency Information Technology partners and legal advisors.
Support the evaluation of program outcomes and operational trends by working with stakeholders to define data requirements, apply appropriate metrics, guide needs assessments, develop surveys, and support data-driven feedback to improve program performance.
Monitor workload distribution, prioritizes competing demands, and adjusts resources as needed to maintain efficient operations.
Collaborate with leadership and technical teams to identify data system needs, recommend enhancements to electronic health record systems and other information platforms, and support implementation of solutions that improve data access, usability, and reporting efficiency.
Supervise analytics staff by setting goals, providing guidance, conducting performance evaluations, and fostering a collaborative, results-oriented environment that supports professional development and high-quality analytical work.
Ensure that data products are validated for accuracy, completeness, and consistency prior to dissemination, maintaining the integrity of analytical outputs and the credibility of the analytics team.
Contribute to strategic planning efforts by identifying how data and analytics can support agency priorities and performance goals, ensuring alignment with the mission of the unit and the broader agency; deliver reports, presentations, and briefings to support leadership decision-making and stakeholder communication.
Engage with external stakeholders, including federal partners, vendors, and contractors to align data priorities, share insights, and support coordinated analytics and reporting efforts.
Other duties as assigned.

PREFERRED QUALIFICATIONS

Knowledge/experience with contracts.
Knowledge/experience with project or program management.
Knowledge of organizations and responsibilities of all levels of government operations for health information communication.
Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information.
Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
High degree of initiative, and follow-through on a wide range of sensitive, complex, and programming issues.

Requirements

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Conditions of employment

You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

PHYSICAL DEMANDS:

Sitting and/or standing for extended periods of time (6-8 Hours).
Performing repeated bending motion.
Average manual dexterity for computer operation.
Phone use for extended periods of time.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Master of Arts or Master of Science (MA/MS) degree in Public Health, Epidemiology, Data Science, Information Management, or a closely related field.
Ability to lead, supervise and develop staff within a multidisciplinary team.
Ability to translate program or operational goals into data requirements and actionable insights that support decision-making.
Knowledge of data analytics principles and practices, including statistical methods, performance measurement, and data interpretation.
Skill in communicating complex concepts to non-technical stakeholders, including through reports, presentations, and briefings.
Knowledge of data governance, data quality practices, including the ability to coordinate with appropriate stakeholders to ensure consistency, accuracy, and responsible data use.
Ability to provide input for responses to congressional inquiries and to effectively communicate.
If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body. The incumbent may perform clinical duties of his-her profession in Federal health care facilities and such direction is documented via a memorandum of assignment and is filed in the eOPF. The agency may require incumbents to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
Ability to communicate concerns of identified issues both tactfully and persuasively with options for solutions.
Competent working knowledge of Microsoft Office Suite applications, Word, Excel, SharePoint, Outlook, PowerPoint, Teams, OneDrive, OneNote

Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Health Information and Technology Unit (HITU) - Information Management Section (IMS). This is a supervisory position.

The incumbent serves as the Data Analytics Office (DAO) Supervisory Lead and reports directly to the IMS Chief. The DAO is a national IHSC program affecting all IHSC staff. The primary function of the DAO Supervisory Lead is to provide administrative and operational oversight of analytical and reporting services, including data standardization, data quality improvement, and the migration of data into a centralized database to support agency-wide decision making.

IHSC has a multi-sector, multidisciplinary workforce of more than 1600 employees including, U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 18 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 128 additional non-IHSC facilities. The ICE detainee population is approximately 28,000 detainees daily, with an average length of stay of approximately 30 days, and over 270,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.

SUPERVISORY CONTROLS:
The incumbent reports to the Information Management Section Chief.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Required Documents

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To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting

Email: IHSCrecruiting@ice.dhs.gov

Address: ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Required Documents

Help

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting

Email: IHSCrecruiting@ice.dhs.gov

Address: ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.