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    This Joint Duty assignment is a 1 year non-reimbursable virtual assignment. It may be extended in 120-day increments as needed. In a virtual assignment, the employee works from the employing office (physically) or teleworks from home full-time, a standard 40-hour work week. This position serves in the Public Engagement and Outreach Team for the Office of the Citizenship and Immigration Services Ombudsman (CISOMB).

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    Planning, evaluating, and implementing community outreach and associated programs related to USCIS' delivery of immigration benefits, services, and associated policies.

    Establishing and maintaining partnerships with external stakeholders, as well as federal, state, and local agencies to understand concerns and gather information for drafting recommendations to improve the delivery of immigration services.

    Promoting dialogue about CISOMB and USCIS policies and programs by supporting the coordination of forums, community meetings, and other special engagements.

    Advising CISOMB senior management on interpreting, developing, and analyzing policy and program activities related to stakeholder engagement and the challenges faced by individuals and employers as it relates to immigration matters.

    Representing CISOMB on interagency working groups and at stakeholder engagements.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/585773100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.